Information Technology Coordinator – Systems Analyst

Great Plains Institute

Location: Minneapolis
Reports to: Director of Finance and Administration
Type of Position: Full time
Ideal start date: October 26, 2020

ABOUT THE GREAT PLAINS INSTITUTE

The mission of Great Plains Institute (GPI), is to transform the energy system to benefit the economy and the environment. Increased demand for GPI’s unique blend of energy expertise and consensus-derived solutions has driven rapid organizational and programmatic growth. GPI’s annual revenue has tripled in 6 years to nearly $8.3 million. GPI’s operations are national in scope (see map), yet the organization retains a core competency in the midcontinent. GPI is powered by more than 30 professionals in Illinois, Minnesota, New York, North Dakota, and Washington, DC and is supported by some of the nation’s most respected philanthropies. Please visit www.betterenergy.com to learn more.

THIS POSITION:

GPI seeks a bright, outgoing, and highly motivated individual to support the organization’s information technology goals. This position is responsible for helping to lead implementation and facilitation of GPI’s technological processes. Under general direction, this individual will consult and advise in all phases of analyzing feasibility, usability, suitability and technical sustainability of commercially available systems. Additionally, this position will assist to supervise, control, and coordinate GPI’s information technology systems development, maintenance, budgeting and allocation of information technology resources. Coordinate and integrate these activities with management.

Our work is fast-paced, and our hardworking staff is passionate about GPI’s mission and the environment in general. GPI is committed to building a diverse staff and strongly encourages candidates from all backgrounds to apply.

POSITION RESPONSIBILITIES:

IT Systems Planning

  • Assist with developing and deploying business process improvements that leverage GPI investments in data management technology
  • Identify and document business requirements and provide feedback regarding various viable solutions
  • Evaluate commercially available software and align production functionality with business requirements
  • Manage the installation and configuration of procured software
  • Prepare technical project specifications and requests for proposals to acquire vendor products and services
  • Manage all elements of application change, including any required data conversion, user acceptance testing and installation procedures
  • Develop and manage document retention system and process
  • Identify and manage software and hardware for new conferencing system

IT User Support

  • Conduct application walk-through for staff and develop training as needed
  • Develop and actively manage project plans, resource requirements, dependencies and priorities
  • Monitor system performance for accuracy and efficiency and deploy technical upgrades.
  • Collaborate with end users of all applications to identify challenges and document opportunities for improvement
  • Maintain internal documentation and procedural standards relating to all systems support provided to users
  • Assist in development of budget tracking tools and address any issues
  • Serve as lead for automated Time and Expense system administration (configuration, maintenance, support, customization, business process implementation, etc.)
  • Provide global level administration for Microsoft Office 365 (SharePoint, Teams, etc.) Configure, deploy and maintain Microsoft Office 365 applications to satisfy business requirements.
  • Provide technical support to staff when needed

IT Management

  • Develop and maintain guides for the use of various technological equipment
  • Maintain security for IT systems
  • Maintain the Managed Server Provider (MSP) support contract
  • Oversee Microsoft contract and cloud server
  • Manage hardware and the internal server and backup
  • Manage the telephone service provider (POPP) and provide in-office support when needed
  • Manage the technological aspects of onboarding and offboarding staff.

REQUIRED EXPERIENCE AND SKILLS:

Qualifications

  • Ability to analyze complex business situations and information systems and formulate and implement sound recommendations for new application procurement and existing system modification
  • Ability to work for many different people, juggle multiple tasks in an organized way, and take responsibility for following up on assignments independently
  • Ability to establish and maintain effective relationships with others
  • Strong communication, interpersonal, and customer service skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and follow directions
  • Time management skills with ability to prioritize a large volume of tasks and deadlines
  • Self-motivation, enthusiasm, and willingness to learn
  • Commitment to the mission and goals of the Great Plains Institute
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint)
  • Experience working on a diverse team
  • Experience working with different communication styles

Education, training, and other requirements:

  • 5-7 years of experience in a related field OR a 4-year degree with 1-3 years of experience in a related field

EQUIPMENT USED:

Desktop computer and/or laptop, copier, fax machine, calculator, printer, telephone

PHYSICAL REQUIREMENT:

Requires working at a desk (either sitting or standing) for extended periods. Extensive use of devices (e.g., keyboard, mouse), as well as usage of telephone/headset. May require lifting of boxes up to 20 pounds on occasion.

POSITION TIMING:

Position will start in October 2020

HOW TO APPLY:  

Send your application materials including a resume, cover letter, and three references with the subject line: “IT Coordinator – Systems Analyst – [your surname]” to careers@gpisd.net. A single PDF of all materials is preferred. Deadline for application is 5 PM Central Time, September 25, 2020.

BACKGROUND ON GREAT PLAINS INSTITUTE:

The Great Plains Institute (GPI) is a tax-exempt 501(c)3 nonprofit corporation based in Minneapolis, MN, and dedicated to transforming the energy system to benefit the economy and environment. We specialize in using consensus-based strategies to solve our energy and environmental challenges. Through research and analysis, consensus policy development, technology acceleration, and local action, we are leading the transition to clean, efficient, and secure energy:  www.betterenergy.org.

GPI has a fast-paced entrepreneurial culture in which people enjoy both great freedom and great responsibility. People who thrive in this culture take personal responsibility for seeing what needs doing and getting it done. They are self-starters, problem-solvers, and quick to help others. They work hard because they believe in the mission and get to spend most of their time at the intersection of what they love to do and are good at. It’s a working environment in which performance is judged more on results than on time spent in a chair. We aspire to make this the best job anyone has ever had.

The Great Plains Institute is an Equal Opportunity Employer and welcomes a wide diversity of applicants.

Apply